The contractor lifecycle, end to end

Most of the people on an infrastructure site do not work for the operator. Contractor management is where a site access platform earns its keep, or quietly stops being true.

VCMS · Contractors / RegisterIllustrative
Contractor registerFiltered: Harbour Depot
ContractorTradeStatusInductionsInsurance
D. OkaforNorthline ElectricalElectricalActiveCompliant14 Mar 2027
S. BaptisteRedgum ScaffoldScaffoldingPendingCompliant02 Aug 2027
L. MoreauKestrel MechanicalMechanicalPending1 outstanding19 Jan 2027
P. AdeyemiArdent TrafficTraffic controlSuspendedLocked outExpired

Status is derived from the evidence on file and an administrator’s approval. Nobody types it in, which is what stops a register drifting away from what is actually verified.

An illustration of the VCMS Contractors / Register screen, reconstructed from the application's own markup and stylesheet. Every name, organisation, site and figure shown is invented for the purpose of this illustration.
Lifecycle

Seven stages, one register

Each stage writes to the contractor's record. Nothing here lives in a spreadsheet that somebody has to remember to update.

  1. 01
    Onboarding

    An administrator invites a company or an individual. The wizard resolves what that trade at that site actually needs and sends one link carrying the whole journey.

  2. 02
    Documentation

    Licences, insurances and certificates are uploaded to the same link. OCR reads the fields off the upload and puts them in front of a reviewer; it never approves anything on its own.

  3. 03
    Compliance

    A reviewer approves or declines with a reason. A decline is the message that tells the contractor what to upload again. Expiry dates are captured and monitored from then on.

  4. 04
    Approval

    An administrator approves the contractor on the register. Until then no pass can be issued. The status is derived from the evidence and the decision, never typed in.

  5. 05
    Site access

    A credential is issued, scoped to the sites they are cleared for. Policy acknowledgement and a current induction can each hold it.

  6. 06
    Monitoring

    Shifts scheduled and accepted, hours submitted and approved, documents watched as they approach expiry, and the live roster showing who is on site right now.

  7. 07
    Completion

    Work orders close, credentials are revoked, and archiving the contractor revokes what they still hold. The record and the audit trail remain.

Capabilities

What the contractor side does

The contractor register

Every company and every individual working on your sites, with their current status.

  • Pending, active, suspended, expired. One status, derived from the evidence, never typed in by hand.
  • A contractor becomes active when an administrator approves them, and not before.

Guided onboarding

Request the right documents, assign the right inductions, in one action.

  • The wizard resolves what this trade at this site actually needs, then sends one link that carries the whole journey.
  • Documents and induction happen on the same link, in order, with progress saved.
  • The invitation email names the outstanding documents from the server’s own records, so the list cannot drift from what is being waited on.

Shifts and timesheets

Schedule the work, record the hours, approve or reject them.

  • A contractor accepts, declines or proposes an alternative, and the site team is told which.
  • Timesheets are submitted, reviewed and approved or returned with a reason.

Work orders

Attach the job to the people, the site and the documents it needs.

  • Assignment notifies the contractor.
  • Supporting documents live with the order rather than in somebody’s inbox.
Design decisions

Three choices worth knowing about

These are the ones that come up in evaluation, and the ones that are hardest to change later.

Approval is a decision, not a calculation

A contractor with every document verified is still "pending" until an administrator approves them. An automatic path that writes the value a permissioned path is gated on is how an approval gate gets bypassed by accident.

One invitation per person, never per company

A crew submission creates an invitation, a contractor record and an approval for each individual. The company is the shared context they arrive under, not the thing that gets cleared.

A second site adds, it does not ask again

Site requirements union with what the contractor already has verified. A depot can demand its own extra certificate without sending somebody back to upload again the insurance another site checked last month.

Bring your worst contractor onboarding case

The company with four trades, three sites and an insurance certificate that expired last week. That is the walkthrough worth having.